We're Here to Help You Succeed

From NFC attendance setup to payroll configuration and AI reporting — our support team is available to ensure TelioTrack works perfectly for your workforce.

Support Channels

📧

Email Support

For all queries, feature requests, and issue reports.

info@telious.in
📞

Phone — UAE

Direct line to our Dubai team for urgent operational issues.

+971 553 454 459
📞

Phone — UK

UK-based support line for European and international clients.

+44 2081 506 800
🎯

Request a Demo

New to TelioTrack? Book a personalised live demo session.

Book Demo

Frequently Asked Questions

TelioTrack is an AI-powered HR management and operation control software by Telious Technologies. It centralises HRMS, payroll (WPS-compliant), NFC on-spot attendance, real-time project management, and Oracle 23ai AI reporting — purpose-built for manufacturing and construction companies managing distributed workforces.
Each employee carries a unique NFC-enabled ID card. Supervisors use their NFC-capable mobile device to tap the card at any site — attendance is captured instantly with a timestamp and GPS geo-stamp, eliminating buddy punching and the need for fixed biometric terminals.
Yes. TelioTrack's payroll module is fully WPS-compliant — generating MOHRE-standard SIF files for salary disbursement through authorised UAE banks and exchanges. It also handles gratuity, end-of-service calculations, and UAE Labour Law compliance automatically.
Yes. TelioTrack is purpose-built for distributed resource management. You can monitor attendance, project allocation, and workforce performance across unlimited remote sites simultaneously — all from one centralised real-time dashboard.
Managers type workforce questions in plain English or Arabic (e.g. "How many man-hours did Project AB use last month?"). These are processed through ChatGPT, Gemini, or Grok AI tokens which auto-generate SQL queries. TelioTrack then renders instant dashboards, charts, and reports — no SQL knowledge or BI team required.
TelioTrack is purpose-built for manufacturing, construction, heavy engineering, and fabrication companies that manage large distributed workforces across multiple sites. Particularly strong for UAE-based operations with specific WPS compliance, MEP contractors, and infrastructure project companies.
Yes. TelioTrack offers native integrations with SAP, Microsoft Dynamics, Oracle Fusion, Tally ERP, and other enterprise systems through RESTful APIs and webhooks. We also provide native optimisation for Secure Time and Truebays.
The ESS portal allows employees to view payslips, apply for leave, check attendance records, regularise attendance exceptions, and update personal details — all without going through HR. Available on both web and mobile, reducing HR admin workload significantly.
Yes. TelioTrack has dedicated mobile apps for both iOS and Android, built with Flutter. The mobile app handles NFC attendance punching, supervisor dashboards, project management, leave applications, payslip viewing, and ESS functions — designed for field use.

Support You Can Count On

24h
Email Response SLA
22+
Years of Delivery Excellence
0
Project Failures
15+
Countries Served

Still have questions?

Our team is ready to answer any technical or commercial questions about TelioTrack.

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